Privacy Policy
DnB Projects (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988, the 13 Australian Privacy Principles (APPs), and the 2024–2026 Australian privacy reforms that introduce stricter consent requirements, higher penalties, and expanded data rights.
1.1 Information We Collect
We collect information such as:
- Name, phone, email
- Project details
- Website analytics (cookies, IP logs)
- Information submitted via forms
1.2 Why We Collect Information
We use information to:
- Provide project estimates
- Arrange site visits
- Deliver services
- Improve website performance
1.3 Storage & Security
1.4 Your Rights
Under updated 2025–2026 privacy reforms, you may:
- Request access to your data
- Request corrections
- Withdraw consent
- Request deletion under the “Right to Erasure”
- Request data portability
These rights are mandated by the Privacy Act reforms.
1.5 Cookies & Third‑Party Tools
- Functionality
- Performance and analytics
- Improved browsing experience
Australian guidelines require transparency in cookie usage and third‑party tools (e.g., Google Analytics).
1.6 Disclosure of Information
We only share personal information:
- With licensed contractors involved in your project
- With service providers (hosting, IT systems)
- When legally required
1.7 Notifiable Data Breaches
We comply with the Notifiable Data Breaches Scheme, notifying affected individuals and the OAIC in the event of serious breaches.
2. Terms of Use
By using our website, you agree to the following terms, based on Australian digital compliance guidelines for business websites.
2.1 Acceptable Use
You must not:
- Misuse the website
- Attempt unauthorized access
- Copy or republish content without permission
2.2 Intellectual Property
All branding, text, design, images, and content are owned by DnB Projects and protected under Australian IP laws.
2.3 External Links
Any external links provided are for convenience only. We do not guarantee or assume responsibility for third‑party content.
2.4 Limitation of Liability
We are not liable for:
- Website downtime
- Losses related to website use
- Inaccuracies in the content provided
These limitations reflect standard business website practices.
2.5 Quotes, Fees & Site Visit Policy
- DnB Projects doesn't offer free quotes.
- A small site‑visit fee applies, which is deducted from the total project cost if the customer decides to proceed.
3. NSW Consumer Law Compliance
DnB Projects operates in NSW and complies with the Home Building Act 1989, NSW Fair Trading requirements, and Australian Consumer Law (ACL).
3.1 Licensing
For residential building work exceeding $5,000, NSW law requires all work to be completed by appropriately licensed contractors.
We engage only licensed tradespeople as required by NSW Fair Trading.
3.2 Written Contracts
NSW requires contracts for work:
- Over $5,000 (basic requirements)
- Over $20,000 (mandatory detailed contract)
Contracts must include licence details, scope of work, pricing, and statutory warranties.
3.3 Consumer Rights
Customers are protected by:
- Prohibitions against unfair contract terms
- Mandatory cost and timeframe transparency
- Statutory warranties for building work
These rights are reinforced by NSW and national consumer protections.
Cookies Notice
Our website uses cookies to:
- Enhance site functionality
- Track performance analytics
- Improve user experience
Users can disable cookies via browser settings.
Transparency in cookie usage is required for Australian websites handling personal information
Website Disclaimer
All information provided on this website is:
- General information only
- Not professional construction or legal advice
- Subject to change without notice
- Not guaranteed to be free from errors
This approach follows Australian best‑practice website compliance guidance